Gmail, Yahoo, iCloud, , and AOL accounts all use two-factor authentication to help verify that you’re the person trying to access your email account. If Outlook won’t accept your password and you know you’re using the password for your email account, you might have an email account that requires additional security. If prompted, enter your password again, then select OK > Finish to start using your email account in Outlook. You have Full Access permission to the additional Exchange mailboxes.Enter your name, email address, and password, and click Next. You have the credentials to access the additional Exchange mailboxes if you don't have Full Access permission to them.Scenario 1: The manager and delegate mailboxes are added to the same profile You manually add another mailbox account, and the Exchange Server 2010 Service Pack 1 (SP1) Auto Mapping feature adds it at the same time.You add both the manager and delegate mailbox accounts to the same Outlook profile.This article describes the following two scenarios in which this feature can cause unexpected behavior, and provides alternate steps that you can use to set up the scenario. In Outlook 2010, Outlook 2013, and Outlook 2016, Outlook 2019, and Outlook for Microsoft 365 a manager can add a delegate's account to their profile and the delegate can add the manager's account to their profile. This type of profile configuration isn't supported, however there is no warning or error message displayed when this scenario is set up. In the following example, an Outlook 2010 profile displays two Exchange accounts that have been added to it. In this example, the manager is Corey Gray. The delegate has added Corey Gray's account to their own Outlook profile.
To set up a configuration in which a manager and their delegate's mailboxes can be accessed from the same Outlook profile, follow these steps instead.
Remove the second Exchange account from your profile. For example, if you're a delegate, remove your manager's account from your profile. Select Account Settings, and then select Account Settings.
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